Built-in support · automated
One bubble at the bottom of the screen.
One bubble at the bottom of the screen.
All your support behind it.
Ask the AI assistant a question, report a problem in two clicks, track its resolution in real time. Without leaving the platform, without opening an email ticket, without waiting for a human.
Assistant Sorvek · direct access
A question?
A question?
The answer is already there.
The AI chat opens straight from the bubble, on any page. It knows your tenant (your numbers, your risks) and the page you're currently looking at.
It sees what you see
On an app, user or audit record, the assistant automatically picks up the context of the displayed entity. No copy-paste.
Answers grounded in your data
A snapshot of your posture (discovered apps, risks, OAuth grants, last scan) is injected with every question. No generalities.
Real time
Streaming answers in real time. Ask "What are my critical risks?" and watch the answer arrive.
Problem reporting
A problem? Report it.
A problem? Report it.
And track its resolution live.
Describe the problem, attach a screenshot, choose the severity. That's it. The Sorvek pipeline takes over and shows you every step, right in the bubble.
Received
Your report is logged instantly, with a screenshot if you attach one.
Analyzing
The Sorvek pipeline analyzes the problem automatically, without waiting for a human to read it.
Fix proposed
A fix is prepared and verified. A comment explains what was found.
Fixed
The fix is deployed. You can reopen the report if the problem persists.
Screenshot attached
Add a screenshot to the report: visual context speeds up analysis.
Automated analysis
Reports are triaged and analyzed by an AI pipeline. No human queue.
Status always visible
The bubble shows the progress of your latest report the moment you open the platform.
One-click reopen
Still broken after the fix? Reopen the report and it goes back into analysis.
Built for SMBs without a dedicated support team
No external ticket portal, no email back-and-forth, no "we'll get back to you within 48 hours".
Everything in one place
AI question, report, tracking: a single bubble, in the platform, on every page.
Automated end to end
Report analysis starts immediately; the status moves from "Received" to "Analyzing" with no human step.
Transparent
Every report keeps its history: timestamped statuses, comments, screenshots. You always know where it stands.
Try the platform,
the bubble is included.
Assistant Sorvek and built-in support are included in every plan. No add-on, no extra cost.