Frequently asked questions
Common questions about Sorvek's IT offboarding solution
Can Sorvek help offboard users from shadow IT apps?
Yes. Sorvek continuously discovers shadow IT apps based on real user activity and ties them back to identities. These apps are included in offboarding workflows so they aren’t overlooked.
Does Sorvek handle OAuth tokens and third-party integrations?
Yes. Sorvek discovers OAuth connections between SaaS apps and third-party tools and associates them with the user who authorized them. This makes it possible to review and revoke OAuth access during offboarding.
What is IT offboarding?
IT offboarding is the process of removing a departing employee’s access to company systems, SaaS applications, and data. In SaaS-first environments, this includes disabling user accounts, revoking OAuth connections, and addressing shadow IT apps tied to the user’s identity.
What types of access does Sorvek identify during offboarding?
Sorvek identifies SaaS user accounts, shadow IT apps, OAuth grants, third-party integrations, and personal accounts created with corporate email addresses. This helps teams remove both direct and indirect access paths.
How does Sorvek reduce offboarding risk?
By ensuring all SaaS accounts and access paths tied to a departing user are identified and addressed, Sorvek reduces the risk of lingering access, data exposure, and compliance issues caused by incomplete offboarding.
Why is IT offboarding harder in SaaS-first environments?
Employees often create accounts in dozens of SaaS apps outside of IT’s visibility. Disabling a single identity provider account does not automatically remove access to shadow IT apps, personal SaaS accounts, or third-party integrations, creating offboarding gaps.
Does Sorvek automate user deprovisioning?
Where supported, Sorvek can automate access removal for SaaS apps. In other cases, it provides guided remediation through targeted notifications to IT teams or users to ensure access is properly removed.
Does Sorvek work for contractors and temporary workers?
Yes. Because Sorvek tracks access at the identity level, it can discover and offboard SaaS access for contractors, interns, and temporary workers just as effectively as full-time employees.
How does Sorvek support IT offboarding?
Sorvek uses an identity-first approach to discover every SaaS account, app, and OAuth connection associated with a user. This allows IT and security teams to offboard users based on their actual access footprint, not a static app list.
Can Sorvek be triggered by HR or identity events?
Yes. Sorvek integrates with identity providers and can align with HR-driven offboarding events, using continuous SaaS discovery to ensure access removal reflects real usage.
