Frequently asked questions
Common questions about Sorvek's shadow IT solution
How quickly can I see results with Sorvek?
Very quickly. The moment you connect Sorvek, your SaaS inventory starts building itself — usually within minutes, with no agent to install. Past billing and usage data are pulled in straight away, so adoption trends, unsanctioned tools and unusual spend show up before the first discovery cycle has even finished. In most cases, teams spot savings or risky applications within the first few days.
Does Sorvek block access to unauthorized applications?
No — Sorvek is about visibility, not blocking. Rather than cutting employees off from shadow IT, it gives you the context and recommendations to point people toward approved tools, raise awareness of the risks, and apply your governance policies. That keeps security and productivity in balance: teams make informed choices without their work being interrupted.
What is shadow IT?
Shadow IT is any technology — software, applications, services, devices or systems — used within an organization without IT's knowledge or approval. It usually appears when employees turn to third-party tools, cloud and SaaS apps especially, to work more efficiently and skip the formal sign-off process. The upside is speed, but the trade-off is risk: tools that bypass IT may not align with the company's security policies, data-governance standards or licensing terms.
What types of Shadow IT does Sorvek detect?
Sorvek surfaces several forms of shadow IT, such as:
• Cloud and SaaS apps brought in without IT oversight
• User accounts and identities created outside the approval process
• Third-party integrations and connected services that can raise security or compliance concerns
With that visibility, organizations can take back control of their technology stack, cut down on risk, and consolidate or retire the tools they no longer need.
How do I get started with Sorvek?
Getting going is simple. Start with a free trial to begin mapping every SaaS app running across your environment. Set-up is fast and needs very little configuration, and Sorvek starts returning insights right away. From there, teams can automate governance workflows, clean up risky applications, and weave shadow-IT oversight into the IT and security processes they already use — securing the technology landscape without slowing day-to-day work.
Why is shadow IT a concern for organizations?
Shadow IT can fuel innovation and help people move faster, but it carries real risks. Tools that slip past IT can expose sensitive data, open regulatory compliance gaps, and raise the odds of a breach. It also tends to create duplicate tools, inconsistent ways of working, and spending no one is tracking. Without a clear view of what's in use, organizations find it hard to enforce security policies, keep budgets under control, and stay consistent from one department to the next.
How does Sorvek handle data privacy?
Privacy and security are designed in from the start. Sorvek generally works with read-only access, processes data in memory, and keeps only the metadata it needs for reporting and governance. Sensitive content like emails or documents is never retained, and every action is fully auditable — so you gain visibility into shadow IT while staying aligned with your internal privacy policies and outside regulations. For more on how we limit and protect the access we have to your email account, see our Trust & Security page.
Can Sorvek assist with compliance requirements?
Yes. Because Sorvek shows you every SaaS application in use, it helps measure how well you align with internal security policies and regulatory standards. Teams can put high-risk apps at the top of the review list, confirm accounts are properly provisioned and deprovisioned, and keep a documented inventory of every cloud tool. That makes audits easier to pass and lowers your exposure to regulatory penalties.
How does Sorvek help identify shadow IT?
Sorvek pulls everything into one complete inventory of the SaaS and cloud applications in use across your organization. It picks up apps, accounts and integrations that came in outside IT's view — both approved and unapproved — and by cross-referencing billing, identity and usage data, it brings hidden or unsanctioned applications to the surface. That lets teams see exactly where shadow IT lives and how it affects both security and spend.
What makes Sorvek different from traditional security tools?
Where traditional network or endpoint tools start from the perimeter, Sorvek is SaaS-first. Its focus is discovering and governing cloud applications and AI tools — including the ones adopted beyond IT's control — to give a full picture of sanctioned and unsanctioned software alike. That lets organizations manage risk, apply governance, and optimize spend across the whole SaaS landscape, which network-centric tools on their own simply can't do.







